Phishing email: how to check a suspicious message before clicking
Practical checks for senders, attachments and links, plus what to do if you have already clicked.
HAVOC IT resources
Practical guidance for IT that has to hold up.
We document checks for internet issues, printers, slow computers and suspicious emails, based on situations from our own work. Each guide explains what you can safely check and when to ask IT for help.
This collection grows from the real-world problems we solve.
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Computer running slowly? What you can check before calling IT
Restart, Task Manager, RAM, storage and applications: safe checks before asking for help.
Internet not working? What to check before calling for help
From one computer to the whole network: how to find out what has stopped working and what to check before changing settings.
Printer not working? 10 checks before asking IT for help
From power and paper to the print queue: what you can safely check before asking for help.